Make Government Work

Government efficiency is not just about cutting costs. It is about making sure every public dollar, employee, vehicle, building, and system helps deliver better services to residents.

Efficient government. Reliable services. Equal treatment.

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Introduction

Residents experience county government through the services they use every day: buses, parks, community centers, public safety, permits, sidewalks, recreation programs, roads, libraries, and public facilities.

When internal systems are slow, maintenance is inconsistent, staffing is inadequate, or resources are poorly allocated, residents feel the consequences.

Jon has spent decades working inside local government. He has seen how practical improvements can shorten hiring times, improve access, expand programs, and make frontline services work better. He has also seen how bureaucracy and poor coordination can make good employees less effective.

What Jon Supports

Put Frontline Services First

Prioritizing frontline positions
Reducing administrative delays
Giving public-facing departments the resources they need
Measuring success by resident outcomes
Reviewing rules that make services slower or less accessible

Every internal government decision should be evaluated by one question: Will this help or hurt the services residents receive?

Human resources, technology, procurement, and maintenance should support public service, not become barriers to it.

Fix Slow and Inefficient Systems

Reviewing countywide hiring systems
Modernizing outdated workflows
Eliminating unnecessary duplicate approvals
Tracking how internal delays affect public programs
Holding systems accountable for measurable results

Jon helped spearhead PRCS Onboard, which moved a paper-based hiring process online and reduced hiring times from weeks or months to days.

When summer employees cannot be hired quickly, fewer camps can open and waiting lists remain unfilled. Internal inefficiency becomes a direct burden on families.

Clean and Maintain Public Facilities

Clear maintenance standards
Routine inspections
Faster work-order response
Better tracking of unresolved repairs
Equitable maintenance across facilities & neighborhoods

Residents deserve parks, community centers, sidewalks, roadsides, and public buildings that are clean, safe, and well maintained.

Maintenance resources should support the facilities that residents use daily, not just concentrate on fields for "pay to play" non-resident tournaments.

Equal Infrastructure in Every Neighborhood

Bus shelters where riders actually use transit
Safe seating and lighting
Accessible sidewalks and curb ramps
Timely grass and roadside maintenance
Repair of damaged signs and public amenities
Transparent criteria for prioritizing improvements

The condition of bus stops, sidewalks, curb ramps, medians, playgrounds, and other infrastructure should be based on need—not neighborhood income.

A resident sitting in the dirt beside a busy bus route deserves the same respect as a resident near a brand-new shelter in a newer development.

Transit That Works

Reviewing routes based on actual rider needs
More connections to neighborhoods, jobs, schools, and services
More frequent schedules
Improved bus-stop infrastructure
Clear public information and a mobile app
Explore fare-free Loudoun County commuter bus service.

Public transit must be reliable, understandable, and responsive to the people who depend on it.

Transit efficiency should be measured by whether people can get where they need to go safely and on time.

Share Services and Equipment

Shared heavy equipment
Joint purchasing
Coordinated maintenance
Shared training

Loudoun County, LCPS, and the Town governments should cooperate rather than purchase duplicate equipment or operate in isolation.

Common technology systems
Shared facilities
Specialized equipment used only occasionally

Taxpayers should not fund multiple backhoes, machines, or systems when public agencies can share them responsibly.

Jon supports a joint task force to examine:

Track Public Assets

The county should know what it owns, where it is located, how it is used, and how it is disposed of. The current system only tracks assets valued over $10,000.

Better asset tracking
Clear responsibility for equipment
Transparent disposal procedures
Regular inventories
Stronger controls for lower-cost assets
Reviews of lost, unused, or duplicate equipment

Small amounts of waste become large amounts when repeated across a multi-billion-dollar government.

Reward Employees Who Identify Waste and Fraud

Employees often know where inefficiencies and fraud exist, but they may fear retaliation or believe no one will listen.

Jon supports creating an independent inspector general and a program similar to Richmond’s approach, under which substantiated reports of waste or recovered funds could result in a reward tied to the savings. This also allows for an independent investigation from an independent entity.

Making government work is not about doing less for residents. It is about removing barriers, using resources wisely, treating every neighborhood fairly, and helping public employees succeed.

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